Tech Support

ELPAC and SBAC: Secure web browser install

(Instructions in English and Espanol)

Parents of English Learners and Parents with 3rd, 4th and 5th grade students:

If your student is not using a school computer (a chromebook), you will need to follow these instructions to install the CASecure web browser

1. Go to https://ca.portal.cambiumast.com
2. Scroll down to the bottom of the webpage
3. Click on the operating system that you're using and follow the instructions to install the secure web browser

If you need assistance installing the CASecure web browser on your student's personal computer, please call 619-209-8539 or email [email protected]

Jeremiah O'Neal

Padres de estudiantes de inglés y padres de estudiantes de 3. °, 4. ° y 5. ° grado:

Si su estudiante no está usando una computadora de la escuela (un Chromebook), deberá seguir estas instrucciones para instalar el navegador web CASecure

1. Vaya a https://ca.portal.cambiumast.com
2. Desplácese hacia abajo hasta la parte inferior de la página web.
3. Haga clic en el sistema operativo que está utilizando y siga las instrucciones para instalar el navegador web seguro.

Si necesita ayuda para instalar el navegador web CASecure en la computadora personal de su estudiante, envíe un correo electrónico a [email protected]

Jeremiah O'Neal

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NEED HELP JOINING ZOOM? CHECK OUT THIS VIDEO!

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ARE YOU EXPERIENCING COMPUTER ISSUES? 

Call Jeremiah O'Neal at 619-209-8539 if the computer is not physically broken.

 

Call online learning family support at 619-732-1400 if the computer is broken or Mr. O'Neal is not able to fix the problem. There will be a two hour wait. After you've contacted the parent center, you will receive a ticket number. You will need this ticket number and the exchange site location in order to exchange the computer for a new one.

CLEVER ACCESS FOR PARENTS 

  • Please share these links with your families to assist them with signing into Clever in order to access the district’s online learning platforms:

·         English: https://www.youtube.com/watch?v=CWOX3BTAG68&t=9s

·         Spanishhttps://www.youtube.com/watch?v=7vJGcRTKj-E

·         Vietnamese: https://www.youtube.com/watch?v=n8wi5HOdbxU

·         Tagalog: https://www.youtube.com/watch?v=QqffUqsoimM

Arabic: https://www.youtube.com/watch?v=xI_xwkzUFaQ

 

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